Terms and Conditions

1. Acceptance of Terms

By accessing and using this website and engaging with Zurvan's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

You must be at least 18 years of age to enter into this agreement and use our services.

2. Service Description

Consulting Services

Zurvan provides professional consulting services in the areas of supply chain optimization, regulatory compliance readiness, and performance measurement system design. Services are provided on an engagement basis as agreed upon between Zurvan and the Client.

Website Services

We provide this website and its contents on an "as is" basis without warranties of any kind. We reserve the right to modify or discontinue website services at any time.

3. Service Engagement Terms

Scope and Deliverables

The scope of consulting services, deliverables, timeline, and pricing are outlined in a separate engagement proposal or statement of work. This document, once signed by both parties, constitutes the binding agreement for consulting services.

Payment Terms

Consulting fees are outlined in the engagement proposal. Payment is due according to the terms specified (typically 50% upon engagement initiation and 50% upon completion). Late payment may accrue interest at 1.5% per month or the maximum legal rate, whichever is lower.

Refund Policy

Consulting engagements are non-refundable once work has commenced. If a Client cancels before work begins, a 50% cancellation fee applies. Cancellations must be provided in writing.

Confidentiality

Zurvan maintains strict confidentiality of all Client information. Our consultants sign confidentiality agreements and follow professional standards consistent with business consulting practices. Client data is protected and not shared with third parties without explicit consent.

4. Client Responsibilities

The Client agrees to:

• Provide accurate and complete information required for the engagement.
• Make designated personnel available for interviews and workshops as scheduled.
• Grant appropriate access to systems, facilities, and data as needed for the assessment.
• Notify Zurvan promptly of any changes affecting the engagement scope or timeline.
• Maintain confidentiality of preliminary findings and recommendations until final presentation.

5. Intellectual Property

Zurvan's Property

The content, materials, methodologies, and processes used in delivering consulting services are the property of Zurvan or its licensed partners. The Client receives a limited, non-exclusive license to use deliverables for internal business purposes only.

Client Data

The Client retains ownership of information and data provided to Zurvan. Upon engagement conclusion, Zurvan will delete or return Client data as specified in the engagement agreement.

Use Restrictions

The Client agrees not to reproduce, distribute, or publicly disclose consulting recommendations without Zurvan's written consent, except as necessary for internal implementation.

6. Limitation of Liability

To the fullest extent permitted by law:

• Zurvan and its consultants provide services on an "as is" basis without warranty of specific results.
• Zurvan is not liable for indirect, incidental, special, or consequential damages arising from the use of services or website.
• Total liability of Zurvan for any claim shall not exceed the fees paid in the applicable engagement.
• Zurvan is not liable for Client's failure to implement recommendations or resulting business outcomes.

7. Disclaimers

No Guarantees

Zurvan makes no guarantees of specific business results. Consulting recommendations are based on analysis and industry knowledge but depend on Client implementation and external factors beyond Zurvan's control for success.

Professional Advice

Consulting recommendations are not legal, financial, tax, or investment advice. Clients should consult with appropriate legal, financial, and tax professionals regarding implementation.

Website Disclaimer

The website and its content are provided "as is." Zurvan makes no representations about accuracy, completeness, or reliability of website content.

8. Indemnification

The Client agrees to indemnify and hold harmless Zurvan, its consultants, and employees from any claims, damages, or liabilities arising from:

• Client's use of consulting recommendations or website content.
• Client-provided information that is inaccurate, incomplete, or misleading.
• Client's violation of applicable law or these terms.
• Client's negligence or misconduct.

9. Termination

By Client

The Client may terminate a consulting engagement with written notice. Termination fees apply per the engagement agreement, typically a cancellation fee if work has commenced.

By Zurvan

Zurvan may terminate an engagement if the Client fails to pay fees, breaches confidentiality, or provides false information materially affecting the engagement.

Effect of Termination

Upon termination, the Client remains responsible for fees accrued. Zurvan will deliver work completed to date.

10. Dispute Resolution

Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles.

Informal Resolution

Before pursuing formal legal action, the parties agree to attempt to resolve disputes through good faith negotiation.

Jurisdiction

Both parties consent to the exclusive jurisdiction of the courts of Abu Dhabi, United Arab Emirates, for any legal proceedings.

11. General Provisions

Entire Agreement

This agreement, together with any engagement proposal, constitutes the entire agreement between the parties regarding consulting services.

Amendments

No amendment or modification is valid unless in writing and signed by authorized representatives of both parties.

Severability

If any provision is found invalid, the remaining provisions continue in full effect.

Contact for Legal Matters

Legal notices should be sent to: [email protected]

Last Updated: March 2026. By using our services, you acknowledge you have read and agree to these terms.